🔒 Data Protection

1xv's Privacy Policy — Your data is completely safe

Your personal information is a trust placed in us. Find out transparently how 1xv protects your privacy, what data we collect, and how we use it.

Last Updated: January 2026
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SSL 256-bit Encryption
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0% Third-Party Sale
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24/7 Security Monitoring
GDPR Agreed Policy

1 Introduction & Applicability

Welcome to 1xv. This Privacy Policy explains how we — the 1xv platform — collect, store, and use your personal information. This policy applies whenever you browse our website, create an account, or use any of our gaming services.

The core purpose of 1xv's Privacy Policy is to earn your trust and give you full control over your data. We believe transparency is the best security policy, which is why this document explains everything in plain, straightforward language — no complex legal jargon.

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Applicability: This Privacy Policy applies to all 1xv services, websites, and mobile applications. Continuing to use our services constitutes your agreement to this policy.

2 What Information We Collect

1xv collects several types of information, drawn from three main sources: what you provide directly, data collected automatically while you use our services, and information obtained from third parties when necessary.

Information You Provide Directly

  • Full name, date of birth, and national ID number (for KYC verification)
  • Email address and mobile number
  • Payment method details (Mobile Banking, Nagad, Rocket account numbers)
  • Profile Photo (optional)
  • Information and messages submitted via support tickets

Automatically Collected Information

  • IP address and device type
  • Browser type and operating system
  • Session duration and page visit history
  • Gaming activity and betting history
  • Transaction records and timestamps
Data Type Purpose of Collection Retention Period
Identity Information KYC Verification & Legal Obligations 5 years after account closure
Payment Information Transaction Processing 7 years for legal requirements
Gaming History Responsible Gaming Monitoring For the duration of the active account
Device Information Security & Fraud Prevention 12 Months
Cookies Improving User Experience Session or up to 1 year

3 Purpose of Data Use

1xv uses your information only for specific, legitimate purposes. We will never use your data for anything beyond those purposes without your consent. There is a clear reason behind every piece of information we collect.

  • Account Management: Creating and maintaining your profile, and ensuring login security.
  • Payment Processing: Ensuring deposits and withdrawals are processed securely.
  • Verification: Verifying age and identity, completing the KYC process.
  • Security: Preventing fraud, money laundering, and illegal activities.
  • Service Improvement: To deliver a personalized gaming experience based on your preferences.
  • Customer Support: Resolving your complaints and queries promptly.
  • Legal Obligations: Complying with regulatory authority requirements.
  • Promotional Communications: Sending you offers and bonus notifications with your consent.
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Your Preferences: If you no longer wish to receive promotional emails or SMS, you can turn off notifications at any time from your account settings. This will not affect your account or access to our services.

4 Data Protection & Security Measures

1xv uses state-of-the-art technology to protect your privacy. Our security team monitors systems 24/7 to detect and prevent any unauthorized access or suspicious activity. Here is a detailed breakdown of everything we do to keep your information safe.

  • SSL/TLS Encryption: 256-bit SSL encryption is applied to all data transmissions.
  • Database Encryption: All stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): 2FA can be enabled for an extra layer of account security.
  • Firewall Protection: An advanced firewall system protects against cyber attacks.
  • Regular Audits: Third-party security experts conduct regular reviews of our systems.
  • Access Controls: Only authorized personnel are permitted to access user data.
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In the Event of a Data Breach: In the event of a data breach, 1xv will notify affected users within 72 hours and take immediate steps to resolve the issue.

5 Sharing Data with Third Parties

1xv never sells your personal information. That said, there are certain situations where sharing data is necessary — always with your best interests and legal obligations in mind. Below are the circumstances under which 1xv may share information with third parties, in accordance with our Privacy Policy.

Lawful Grounds for Sharing Data

  • Payment Processors: Minimal data is shared with Mobile Banking, Nagad, Rocket, and similar services solely to process transactions.
  • KYC Partner: Approved third parties may be used for identity verification.
  • Legal Authorities: Information is disclosed in response to a court order or a valid request from a government authority.
  • Fraud Prevention: Relevant information may be shared with industry-level fraud prevention organizations.
  • Company Restructuring: In the event of a business merger or acquisition, users will be notified in advance.
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Third-Party Obligations: Every third party that 1xv works with is required to uphold privacy protection standards equal to our own. Any breach of contract results in immediate termination of the relationship.

6 Cookies & Tracking Technologies

1xv uses cookies and similar technologies on its website to enhance your browsing experience. Cookies are small data files stored in your browser that help remember your preferences and session information.

Types of Cookies We Use

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Functional Cookies: To remember your language and display preferences.
  • Analytics Cookies: For monitoring and improving site usage.
  • Marketing Cookies: To show you relevant offers based on your interests.

You can disable non-essential cookies at any time through your browser settings. Note that turning off certain cookies may affect the functionality of some features on the site.

7 Your Rights

Having an account with 1xv means more than just access to games — you have full control over your own data. Under 1xv's Privacy Policy, the following rights are available to you at all times.

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Right to Access Data

You can request a copy of all information we hold about you.

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Right to Rectification

You may correct any inaccurate or incomplete information at any time.

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Right to Erasure

You may request deletion of your data under certain conditions.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

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Right to Data Portability

You can download a copy of your data in a standard format.

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Right to Object

You may object to your data being used for marketing or profiling purposes.

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To exercise your rights: To exercise any of the rights above, please get in touch with us. We will respond to your request within 30 days. In complex cases, this may be extended to a maximum of 90 days.

8 Privacy of Minors

1xv strictly does not provide services to anyone under the age of 18. Age verification is mandatory at registration. If we discover that a minor has created an account, it will be closed immediately and all associated data will be deleted.

If a parent suspects their child is using our platform, please contact us immediately. We will take prompt action.

9 Policy Changes & Updates

1xv may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via your registered email or through a platform announcement. Continuing to use our services after any changes are made will be considered your acceptance of the updated policy.

Every version of this policy is dated, so you can easily tell when the last update was made. Previous versions are kept on record and can be provided upon request.

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Recommendation: We recommend revisiting this page once every three months to stay up to date with our latest Privacy Policy.

10 Contact & Complaints

For any questions, concerns, or complaints about our Privacy Policy, please get in touch with us. The 1xv data protection team will review and respond to your message within 48 hours.

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Response Time
Up to 48 Hours
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Support Active
24/7, 7 Days a Week
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Language Support
Bengali & English
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Your Privacy Our Priorities

At every step, we ensure your data is protected, handled transparently, and remains in your control.

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Military-Grade Encryption

All your information is protected with 256-bit SSL encryption — the same technology used by banks and government agencies. Your data cannot be accessed by anyone without authorization.

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Sale of Data is Strictly Prohibited

1xv never sells your personal information to third parties. Your name, phone number, and email will never reach advertisers — that is a commitment we do not compromise on.

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You Are in Control of Your Data

View, edit, or request deletion of your information anytime from your account settings. No complicated process — simple and straightforward.

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Regular Independent Audits

Our security systems are regularly audited by independent third-party experts. Any vulnerabilities identified are addressed immediately.

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Transparent Data Policy

What data we hold, why we hold it, and how long we keep it — all clearly laid out on this page. No hidden data collection, no vague terms.

Fast Complaint Resolution

All privacy-related complaints are reviewed within 48 hours. Our dedicated team is always here to help.

Read the Privacy Policy? Get started now.

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